Do I have to know how to sail to rent a boat? What is the Open Sailing Checkout?
Yes, someone in your group, who will be in the boat with you, must pass our Open Sailing Checkout. First, come to our Jetties Sailing Center to take our Open Sailing Quiz. If you pass, we'll bring you out to the boat (Rhodes 19 or Marshall Cat 15) for a verbal review of rigging, and have you complete a short sail (with one of our instructors still on board!) - where we'll look to have you drop the mooring, go for a short sail and demonstrate a tack and a gib, and then retrieve the mooring again. As long as we feel confident that you can safely rig and sail and get back home again, you're welcome to go sailing!
If you or someone in your group is not able to pass the Open Sailing Checkout, we would love to have you book a sailing lesson with us and help you work towards this goal of sailing on your own.
Do I have to know how to SUP or Kayak to use this equipment?
Not necessarily. Our instructors are able to offer you quick tips right on the beach to get you feeling comfortable and launched. We also have a resource guide at the site with additional tips for paddling, which you're welcome to review before heading out.
Do you limit rental activities when it's really windy?
Yes. Safety is always our first priority. If it's too windy for us to safely monitor equipment and people on the water, we'll start limiting the type and number of rentals. For example, we may not be renting big sail boats off moorings (Rhodes 19s, Marshall Cat 15s), but we might still be renting SUPs and kayaks. Or we might rent big sail boats, but require that students put in a reef, or only use the main sail and not the jib. Rental activity on windy days is always at the discretion of our Manager on duty. Often this is a judgment call, but please remember, we have your and our safety in mind.
I damaged a piece of equipment (NCS or private) – now what?
First off, please let us know! When you return to the beach, please let the JSC Manager know what happened. We'll work with you to fill out an incident report form, so we have a record of what happened and can properly orchestrate repairs and contacting the Environmental Police or Harbormaster if-necessary. Per the terms of the NCS waiver, customers accept full responsibility for all losses, costs, and damages incurred as a result of their participation in the activity.
I want to check out Coatue – can I paddle or sail over?
Our Open Sailing Area prohibits sailing and watersports customers from crossing the ferry channel, so no, we do not allow people to visit Coatue.
I want to check out Brant Point – can I paddle or sail over?
Yes, Brant Point is within the boundaries of our Open Sailing Area and customers are welcome to paddle down and beach their SUP or kayak. We ask that if people do beach their boards (and remember, you still need to return to the JSC within the allotted time for your rental) that you stay near the board. In other words, when we perform our 'head counts' on the water, we need to be able to see you – with your equipment. So don't beach it and wander off! We also ask that you use great care when walking your equipment up onto the beach. Scratched bottoms are slow for everyone!
How old must a child be to join on equipment?
At NCS, we have life jackets (USCG Type III-approved) for children as young as 5 years old. Children must wear a US Coast Guard-approved Type-III life jacket (PFD) when using our equipment.
Can I bring my pet with me?
NCS has a no pets policy at the Jetties Sailing Center. Service animals are allowed.
What is your Rental / Lesson Cancellation Policy?
All bookings, for members and non-members, will require a credit card to secure your reservation and/or pay in advance. If you need to cancel, please contact the NCS Office at (508) 228-6600 or the JSC at (508) 228-5358 (do not leave a message) or email, firstname.lastname@example.org. A NCS staff member will confirm your cancellation and/or rebooking. Please note our cancellation policy for rentals and lessons:
If you cancel within 24 hours or are a no show, there is no refund for lessons and for rentals you will be charged in full the published rate. If you cancel within 48 hours, you will be issued a 50% refund of the lesson or will be charged a 50% of the published rate. If you cancel prior to 72 hours, you will receive a full refund for lessons and will not be charged for rentals.
If you cancel within 24 hours or are a no show, there is no refund. If you cancel within 48 hours, you will be issued a 50% refund. If you cancel prior to 72 hours of rental/lesson, you will receive a full refund.
Please note that if NCS needs to cancel your rental or lesson, NCS will attempt to reschedule. If NCS is unable to reschedule, a full refund will be issued.
As for Weather Cancellations -- Nantucket is a "marine location" with a "marine forecast". This means the wind and weather can affect this rental/lesson. If the wind or weather is not conducive to safe operation, Jetties Sailing Center will cancel the rental/lesson. Customers will receive a full refund for rentals/lessons canceled by Jetties Sailing Center for any reason. Customers may reschedule any rental or lesson in the future at no extra cost. Please remember, in a "marine forecast" the weather can change quickly. Please respect Jetties Sailing Center wind and weather judgements for cancellation. JSC will use the cell phone on file at time of registration to contact you.